Terms & Conditions


Since we are a small business made of only one independent designer, no returns will be permitted.



If the item you purchase is a gift, exchanges will be accepted for products of equal or greater value within 30 days of purchase. 


Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to twinflamejewels.com and Twin Flame Jewels and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Twin Flame Jewels include twinflamejewels.com. The Twin Flame Jewels website is a gallery and jewelry site. By using the Twin Flame Jewels website, you consent to the data practices described in this statement.


Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Use of your Personal Information

Twin Flame Jewels collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Twin Flame Jewels may also use your personally identifiable information to inform you of other products or services available from Twin Flame Jewels and its affiliates.


Sharing Information with Third Parties

Twin Flame Jewels does not sell, rent or lease its customer lists to third parties.

Twin Flame Jewels may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Twin Flame Jewels, and they are required to maintain the confidentiality of your information.

Twin Flame Jewels may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Twin Flame Jewels or the site; (b) protect and defend the rights or property of Twin Flame Jewels; and/or (c) act under exigent circumstances to protect the personal safety of users of Twin Flame Jewels, or the public.


Tracking User Behavior

Twin Flame Jewels may keep track of the websites and pages our users visit within Twin Flame Jewels, in order to determine what Twin Flame Jewels services are the most popular. This data is used to deliver customized content and advertising within Twin Flame Jewels to customers whose behavior indicates that they are interested in a particular subject area.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Twin Flame Jewels. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Twin Flame Jewels website.


Security of your Personal Information

Twin Flame Jewels secures your personal information from unauthorized access, use, or disclosure. Twin Flame Jewels uses the following methods for this purpose: SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Children Under Thirteen

Twin Flame Jewels does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, Twin Flame Jewels may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Twin Flame Jewels, you may opt out of such communications by clicking the unsubscribe button on the mailing list.


Changes to this Statement

Twin Flame Jewels reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information

Twin Flame Jewels welcomes your questions or comments regarding this Statement of Privacy. If you believe that Twin Flame Jewels has not adhered to this Statement, please contact Twin Flame Jewels at:

Email Address: claire@twinflamejewels.com

Telephone number: 610-984-5848